Refund policy

We want you to be stoked on your purchase, but we get it—sometimes things don't work out. No worries, we've got your back with our easy returns policy.

Conditions for Refund:

Cards must be in new condition—no signs of wear and tear. We want that fresh-out-of-the-box feeling for you and the next lucky shopper.

Apparel must be unwashed and in new condition. We understand that trying on clothes is a must, but to keep things fair, we ask that you don't hit the spin cycle before deciding.

How to Initiate a Refund:

If your item meets the conditions above and you're not 100% satisfied, go ahead and LOGIN to your account and use the Self-Serve Returns Portal.

Refund Process:

Inspection - Once we receive your returned items, our team will give it a once-over to ensure it meets our refund criteria.

Refund Issuance - If everything checks out, we'll process your refund promptly. You'll receive the refund through the original payment method.

Exclusions:

Final Sale Items - please note that items marked as final sale are not eligible for refunds. We'll always make this clear at the time of purchase.

Questions? Concerns?

If you have any questions or concerns about our refund policy, don't hesitate to reach out. We're here to make sure your experience is amazing.